Coronavirus information and contacts

28 July 2020

Coronavirus information
The Commonwealth has made information on the coronavirus publicly available. There are factsheets on a range of issues including information for aged care residents and their visitors. You can find the information on this website:

Coronavirus info



Information for sole traders and business

If you are a business owner or sole trader, please visit my Corona for Business information page:

Information for Sole Traders and Business



As well, you can call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week: 1800 020 080 

And if you require translating or interpreting services, call 131 450.

And of course, remember the advice to practice good hygiene:

Red Cross Lifeblood
Please donate blood to the Red Cross if you can. Information here:

Donate blood



School and child care closures
Latest information on school and child care closures:

School and child care closures



Child care relief package

Child care 


Support for households and individuals

This is a general summary and is not financial advice. Information is correct at the time of printing but is subject to change. The implementation of these measures is up to the Commonwealth government. More detailed information is available at

Unemployment and other income support payments:

  • temporarily expanded eligibility:
    • permanent employees who are stood down or lose their employment;
    • sole traders and self-employed;
    • casuals;
    • contract workers
    • persons required to care for a Coronavirus patient;
    • changes to means testing and waiting times;
  • new, temporary Coronavirus supplement of $550 per fortnight.

$750 payments

Two separate $750 payments to social security, veteran and other income support recipients and eligible concession card holders. Around half of those that benefit are pensioners.

  • The first payment will be available to people who are eligible at any time from 12 March 2020 to 13 April 2020 inclusive.
  • The second payment will be available to people who are eligible on 10 July 2020.

Eligibility varies and you should check the relevant government websites.

Superannuation changes have also been made. Please seek financial advice and consider your options carefully.

At parliament we won changes to the stimulus as announced including:

  • extending the $550 per fortnight coronavirus supplement to students;
  • giving the Minister new powers to increase or extend payments as needed;
  • relaxing the partner’s income test from $48,000 to $79,000. 

This means more working families will have access to much needed support.

Support for businesses and the economy

It is very clear that the economy needs stimulus. Businesses and employees are doing it tough. The government has announced two stimulus packages. Labor will be watching closely to assess whether the packages are sufficient and whether the money gets out the door quickly enough.

If you want information about the assistance that's available, or if you have ideas or feedback, please don't hesitate to drop me a line: Contact Terri




Labor's approach

Labor is taking a constructive approach to the COVID-19 pandemic. When the Government has made the right decisions, we have supported them, just as we did in Parliament last week when we backed the first economic stimulus plan.

Labor will be bipartisan in the interests of saving lives and saving jobs.

I have information about the coronavirus stimulus measures of interest to business at:

For updates

Sign up to my email list via the front page of my website.




Aged care workers

The federal government has announced a retention bonus for aged care workers:
• Full-time direct care workers in residential care facilities will receive a payment of up to $800 after tax per quarter, paid for two quarters.
• Full-time home care workers will receive payments of up to $600 after tax per quarter, paid for two quarters.
• Part-time direct care workers receive a pro-rata payment for the amount of time worked.
• Payments will be made via providers with the first payment expected in June (for the preceding quarter). The second payment will be paid in September.

The announcement also included:
• A $78.3 million funding boost for residential care to support continuity of workforce supply. Every residential aged care provider will receive a portion of additional funding, which will be administered through uplift to subsidies paid through Aged Care Funding Instrument.
• An additional $70.2m for Commonwealth Home Service Program providers to support those impacted by COVID-19, in recognition of additional support that will need to be provided to care recipients, such as those now in self-isolation, such as assistance with shopping and meals on wheels. Constituents can continue to contact the My Aged Care hotline regarding their care requirements: 1800 200 422.
• $22m in extra funding for home care providers to support continuity of workforce supply.
• A temporary 30 per cent increase to the Residential and Home Care Viability Supplements and the Homeless Supplement.

Commercial and residential tenancies

The National Cabinet agreed to a moratorium on evictions over the next six months for commercial and residential tenancies in financial distress who are unable to meet their commitments due to the impact of coronavirus. 

Commercial tenancies

The Government are encouraging commercial tenants, landlords and financial institutions to sit down together to find a way through to ensure that businesses can survive and be there on the other side. As part of this, National Cabinet agreed to a common set of principles, endorsed by Treasurers, to underpin and govern intervention to aid commercial tenancies as follows:

  • a short term, temporary moratorium on eviction for non-payment of rent to be applied across commercial tenancies impacted by severe rental distress due to coronavirus;
  • tenants and landlords are encouraged to agree on rent relief or temporary amendments to the lease;
  • the reduction or waiver of rental payment for a defined period for impacted tenants;
  • the ability for tenants to terminate leases and/or seek mediation or conciliation on the grounds of financial distress;
  • commercial property owners should ensure that any benefits received in respect of their properties should also benefit their tenants in proportion to the economic impact caused by coronavirus;
  • landlords and tenants not significantly affected by coronavirus are expected to honour their lease and rental agreements; and
  • cost-sharing or deferral of losses between landlords and tenants, with Commonwealth, state and territory governments, local government and financial institutions to consider mechanisms to provide assistance.


Mental Health Support

It’s a tough time for so many people. I encourage you to reach out to the support that’s available if you need it, you can find a list of services here: 

Looking after your mental health during coronavirus restrictions



We are now spending a lot of time at home. Here is an information guide to help manage your mental health while at home:

Coping with isolation and being at home



Thank you
Thank you to everyone in our community for remaining calm, looking out for friends and neighbours, and following health advice.

Remember, you can check the coronavirus website, call the coronavirus line on 1800 020 080, and follow Queensland Health's Facebook page for information. My office remains open so please don't hesitate to get in touch.

Best wishes,

Terri Butler MP
Member for Griffith
Shadow Minister for the Environment and Water
(07) 3397 1674